Download and Installation Frequently Asked Questions

• How do I download my purchases? - After completing your transaction through 2checkout, you will be brought back to our site to an order confirmation page. This page will contain a link to download a ZIP file containing your product's install file. You will also receive an email with the link to download your product(s).

• How do I install my product? - After downloading and opening the zip file, simply double click on the icon to begin the installation process. If you are installing a FrontPage template, MAKE SURE FRONTPAGE IS NOT OPEN WHILE YOU INSTALL YOUR TEMPLATE.

• My product installed, but now I get an error message about a missing file. How can I correct this? - Some users of FrontPage 2000, who are attempting to install a template containing a web AND a page template receive an erroneous notice from FrontPage about a missing file. If this does happen to you, please contact us and we will forward a second copy to you that will work on your system.

• I purchased a FrontPage template, but it looks nothing like the screenshots on BAC Web Design. What is wrong? - It sounds as if you are using just the theme of the web template and not the template itself. Create a new web and select WEB TEMPLATE from the FrontPage menu. Be sure to select the product you purchased at BAC Web Design.

If you have any other questions or concerns about FrontPage templates, please go back to the main support page or post your question on out forum. If you are ready to start looking through our catalog of hundreds of unique designs, click here.